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How do I setup my ViaTalk Grandstream HandyTone adapter?
Thank you for purchasing ViaTalk’s broadband phone service. Please look through the package you received and make sure that you find the following items:

(*) Grandstream HandyTone HT 502 Phone Adapter with 2 phone ports pre-configured for ViaTalk
(*) Instructions on How to Set Up your ViaTalk broadband phone adapter

Installation takes approximately 5 minutes to complete. To get your service up and running, please perform the following steps:

Step 1: Take the Grandstream phone adapter out of its box and plug your regular telephone into the adapter. It can be any type of phone as long as it is a touchtone.

Step 2: Plug your Ethernet cable into the Grandstream port labeled WAN and make sure the other end of the cable is plugged correctly into your broadband high speed modem.

Step 3: Plug another Ethernet cable into the Grandstream port labeled LAN and make sure the other end of the cable is plugged correctly into your computer or network router.

Step 4: Plug the power cable into the correct port on the Grandstream adapter and then plug it into a power source.


Step 5: Wait until the Power, WAN and LAN lights are lit.

Congratulations, you are now connected to the ViaTalk network. If you have any questions please feel free to contact support at 1-866-626-7150.



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